Medical Support Assistant (Patient Registration)

Department of Health and Human Services

This position is located at the Indian Health Service, Northern Cheyenne Service Unit, Lame Deer, MT. The purpose of this position is to provide comprehensive clerical and administrative support to patients and health care staff. Incumbent reports to the Supervisory Health System Specialist. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

• Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) Interview patients or representatives to obtain Patient Registration information including demographic and insurance information. Processes consultations, orders, referrals, and authorizations to support clinical care. Prepares, organizes, and files medical records both electronically and paper-based. Assist with third party billing, such as Medicare, Medicaid and Private Insurance. Answer telephone, schedules appointments, take messages, and resolves routine problems or complaints utilizing clinic operations and referring complex issues to appropriate departments.

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