Facility Program Manager - Pharmacy Medication Quality and Safety

Department of Veterans Affairs

GS-13 Facility Program Manager - Pharmacy Medication Quality and Safety The Pharmacy Medication Quality and Safety Program Manager will develop, organize, coordinate and manage the Medication Quality and Safety programs at all points of care (inpatient and outpatient). The Pharmacy Medication Quality and Safety Program Manager plays a role in budgetary execution and formulary management. This position requires extensive knowledge and skill in using Medication Safety databases.

• VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties include, but are not limited to: Program Management - Medication Safety and Quality: The Pharmacy Medication Quality and Safety Program Manager plans, and coordinates Centralized department approaches to medication safety and quality, and works closely with Fargo VA HCS Patient Safety staff and clinical leadership to improve medication use systems across the organization. Activities include: i. Data collection, analysis, and review of medication safety events and practices in JPSR and adverse drug reactions in VA ADERS. ii. Manages VA ADERS and ensures information is entered correctly and timely. Addresses all concerns in an appropriate manner. iii. Reviewing and assessing compliance with VHA Directives/Handbooks, DEA, AWE, OIG and Joint Commission standards and assisting with the development and implementation of policies and procedures to ensure compliance with regulatory and accreditation medication safety standards. iv. Working with resources published by the National Center for Patient Safety (NCPS), Pharmacy Benefits Management (PBM), the Center for Medication Safety (VA MedSAFE), the Institute for Safe Medication Practices (ISMP), and the FDA, disseminates information on medication-related patient safety issues to appropriate clinical staff and committees and collects and analyzes data as necessary. v. Working closely with pharmacy management, Patient Safety Office, and facility clinical leadership to resolve medication safety issues and ensure that processes for medication reconciliation, inventory management, prescribing, verifying, dispensing, administration, and monitoring medication therapy minimize the potential for adverse events and optimize use. vi. Serving as pharmacy representative to the Quality and Patient Safety Committee and medication related RCAs to include annual aggregate when appropriate. vii. Serving as a member of the Pharmacy and Therapeutics Committee (P&T), if requested. viii. Serving as the Pharmacy Champion for Antimicrobial Stewardship. ix. Serving as the delegated facility POC for Medication Reconciliation. x. Oversight of national, VISN, and local medication use evaluations (MUE) programs and works with facility Quality Coordinators and other Pharmacy Program Managers to develop, monitor and report ICC and department MUEs to P&T Committee. xi. Routinely review, optimize, and monitor medication use system technology. xii. Collaboration with pharmacy management and clinical ICCs to coordinate pharmacy service continuous readiness for all regulatory bodies including The Joint Commission, CARF, AWE, OIG, VACO, and VISN. xiii. Serving as the pharmacy representative for Quality, Safety, Value Council and completes all required reporting. xiv. Working with pharmacy leadership and staff to identify areas of inefficiency and developing solutions to streamline processes, reduce waste, save costs and improve patient care. xv. Completing drug recalls timely and accurately. Overseeing all drug recalls and ensuring appropriate action is taken. Sending appropriate notification for patient level drug recalls in coordination with the Pharmacy Chief. xvi. Serving as the 'Ticket' Solution Specialist for the Federal EHR. Works in collaboration with ADPAC, Informatic Pharmacist, Pharmacy leadership and applicable staff. Administrative Program Services: Incumbent will provide administrative program support to Pharmacy. Activities include: i. Assist with development or review of policies and procedures for optimization of medication safety and quality workflows as indicated. ii. Incorporating data analysis to drive medication safety and quality optimization. iii. Actively serving and participating in Fargo VA HCS, VISN and National committees and workgroups, as assigned and as aligned with job functions. iv. Utilization of continuous quality improvement methods to detect and define problems, and implementation of corrective actions to solve problems and improve performance. Pharmacist Duties: i. Interacts with treatment team members to optimize drug treatment; develops and assesses target outcomes. Communicates effectively in meetings, in personal conversations, and in written progress notes or consultations. ii. Participates as necessary in a range of staff pharmacy duties, including PADR adjudication, order verification and completion, medication preparation and dispensing in inpatient and outpatient settings as assigned. Work Schedule: Full-time; Monday-Friday, 8:00am-4:30pm Telework: Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

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