Social Worker Associate

Department of Veterans Affairs

West Palm Beach is looking for Social Work Associate. They accepts and supports the guiding principles of the Medical Center. Performs assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving veterans under the HUDVASH Section in the Social Work Service. Actively supports the team concept and functions as a team player.

• The Social Work Associate will provide services in accordance with his/her limited scope of duties as outlined in the position description. They provide services to selected cases as referred by the appropriate team members with the HUDVASH Section under the Social Work Service and functions as a Community Resource Specialist (CRS). Additional Duties Include But Not Limited To: Expedites treatments and implements objectives for the Veteran providing total social services to selected cases in which goals can be achieved by use of the knowledge, skills, abilities, in which s/he has been trained. Helps Veterans fill out applications/paperwork, forms (including but not limited to Advance Directives paperwork), gathering information, handling details around case management/care coordination including Veterans benefits, Medicaid applications, assisted living facilities and contract community nursing home placement. Initiates home health services, Community Adult Day Health Care services, etc. and collecting information including contact information about the Veteran's significant others are typical tasks. Conduct screenings as applicable. Completes necessary paperwork, providing support to the family and the Veteran as they struggle with the factors associated with a debilitating illness, are also typical tasks. Some of the principle duties and responsibilities of this position include: HUDVASH/specialty care social services, social work support, and case management/care coordination follow-up., usually done in the community at a Veterans place of residence, within our catchment area. Supportive services include but are not limited too: acquiring or following up on the acquisition of documents, reports, or information needed for social work treatment; making telephone calls or personal contacts on behalf of social workers to providers, nurses, families, community nursing home personnel, community agencies, significant others; follow-up with Business Office, veteran service organizations and community agencies regarding referrals to VA and community providers. In routine case management/care coordination cases, will take full responsibility for execution of tasks in support of psychosocial needs. Interviews the Veteran or the Veteran's caregiver either face to face, by telephone or in the Veteran residence within our catchment area to assess the need and develop a Veteran centered plan to meet the identified needs. Works independently, or in consultation with a social worker, provides or obtains information (including interviewing Veterans and families), and arranges for services which support the care plan. Documents all Social Work Associate activities in the Veteran's medical record in accordance with service and Medical Center policies. Investigates community resources and makes information about them available to social work staff. Keeps abreast of changes in the referral procedures for community services and makes social work staff aware of the new procedures. Participates in program planning and in the development of sound working relationships with Medical Center personnel, community agencies, and other governmental and community agencies. Will primarily be expected to: interview Veterans in the community within our catchment are to establish the nature and extent of their problems, assist in deciding the appropriate course of action, providing the services indicated in their scope, and providing follow-up to ensure continuity of care. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm. Virtual: This is not a virtual position. Position Description/PD#: Social Worker Associate/PD03016A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

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