Public Health Aide (PROMOTIONAL ONLY)

This is an onsite position primarily supporting the Public Health Division front desk, public health programs, and outreach activities among other duties. This is not an interpreter position; bilingual skills are not required.

Under general supervision, performs a variety of paraprofessional and office support duties for a variety of clinical health and education/referral programs; enters data into a variety of software systems; updates and maintains specialized health records; provides direct client support services; and performs related duties as assigned.

503.2 Promotional Only Recruitments

 Promotional Only Recruitments shall be used primarily for positions in which experience in a lower position is required or when filling the position internally is in the best interest of the County.

 On both the final filing date and the day prior to appointment the selected qualified applicant for Promotional Only Recruitments must either:

• Be employed in a permanent, interim or extra help County position
• Be eligible for a reemployment list for another position due to layoff

Licensing and Certifications:

Certain positions function primarily as interpreters, the incumbents in these positions must be bilingual.  

Education and Experience:

One (1) year of clerical support experience in health, employment, training, or social services program.

Additional directly related experience and/or education may be substituted.

This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below.

To view the complete job description, you have two options: Either visit https://www.governmentjobs.com/careers/lakecountyca/classspecsor simply click on this link.

The information presented in job postings, job descriptions, or recruitment materials does not form a legally binding contract, either explicit or implicit. Benefits may differ among different employee groups. The details provided in these materials are subject to change or cancellation without prior notification. Prospective employees of the County of Lake must undergo the County's pre-employment medical review program upon receiving a conditional job offer before assuming their position with the County.

Applicants may substitute relevant experience and/or education at a 2 to 1 ratio to fulfill minimum qualifications. For further details, individuals should reach out to the Human Resources department.

ADA Accommodations

Individuals in need of accommodation during the application and/or selection process under the Americans with Disabilities Act (ADA) should reach out to County of Lake Human Resources at (707) 263-2213.

The County is an Equal Opportunity-Affirmative Action Employer

Veteran's Preference

PUBLIC HEALTH AIDE

Under general supervision, performs a variety of paraprofessional and office support duties for a variety of clinical health and education/referral programs; enters data into a variety of software systems; updates and maintains specialized health records; provides direct client support services; and performs related duties as assigned.

Incumbents perform a variety of support work and client support services in Health Programs such as Immunizations, CHDP, MCAH, HIV/Aids Drug Assistance Program, Tobacco Control Education and Prevention, WIC, Child Passenger Safety, and Communicable Disease Case Management.  

This class is distinguished from the Office Assistant class series in that Public Health Aides provides both office support and direct client services.  

Receives immediate or general supervision from the assigned supervisor and/or manager, depending on areas of work assignments.  Exercises no direct supervision over staff. May provide technical and functional direction to assigned staff.

Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job.

• Provides clerical and administrative support in a variety of health programs.  
• Based on the program assignment, may transport children and adults for medical appointments and visits.  
• Maintains a variety of program, financial, and statistical records.  
• Processes bills and other documents.  
• Posts information to program records.  
• Assists with preparation and inventory of educational materials, special presentations.  
• Assists with vision/hearing screening, clinics, and community outreach activities.  
• Assists in obtaining urine specimens and analysis.  
• Maintains patient appointment schedules.  
• Assists with the planning and organization of patient clinics.  
• Assists with the conduct of clinics, receiving patients, and taking background information regarding medical, social histories, and economic status.  
• Prepares monthly cash statements.  
• Operates computer systems used in the county.  
• Organizes and enters data into various software, spreadsheets, and word processing programs.  
• Performs a variety of general office assistance assignments.  
• Teaches and demonstrates health practices for individuals and groups.  
• Instructs clients in sexually transmitted disease prevention and follow-up.  
• Provides training in immunization procedures. 
• Assists clients in obtaining services and advocates for clients to access resources.  
• May perform office support assignments such as care providers with resolving billing problems.  
• May provide follow-up on client’s appointment, such as immunizations reminders and vision referrals.  
• May answer the telephone, providing information, taking messages, and referring callers to other staff as appropriate.  
• May determine basic client eligibility for program services by interviewing applicants.  
• May teaches various health classes.  
• May plan and implement group activities and programs to meet special client needs, as directed.  
• May create and develop forms, brochures, newsletters, and informational handouts.  

• Performs related duties as assigned.

Knowledge of:

• Organization, procedures, and policies of the work unit to which assigned. 
• Modern office practices, procedures, and equipment. 
• Methods and practices of financial and statistical record keeping. 
• Maintenance of files and information retrieval systems. 
• Computerized methods used by the department for maintaining and updating records. 
• Proper English spelling, grammar, and punctuation.
• Applicable business equipment and software applications.

Ability to:

• Perform a wide scope of program and administrative support work. 
• Prioritize workload to meet established timelines and special requests. 
• Read and interpret information, regulations, and guidelines regarding assigned program services. 
• Provide direct client services, as assigned. 
• Analyze situations accurately and determine effective courses of action. 
• Exercise independent judgment in accordance with established procedures and policies. 
• Maintain confidentiality of materials and use discretion in sensitive situations. 
• Work with multiple time frames and deadlines. 
• Work on own initiative without close supervision. 
• Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned 
• Communicate effectively, both orally and in writing.
• Regularly work well under pressure, meeting critical deadlines. 
• Utilize a computer, relevant software applications, and/or other equipment as assigned.
• Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, clients, and the public.

Licensing and Certifications:

Certain positions function primarily as interpreters, the incumbents in these positions must be bilingual.  

Education and Experience:

One (1) year of clerical support experience in health, employment, training, or social services program.

Additional directly related experience and/or education may be substituted.

The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure?to?extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted?workspaces; and heights more than five stories above ground level.?

Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions.  

Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.  

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Positions in this class may require local and statewide travel as necessary.

A successful candidate will be required to submit to and pass a background check prior to the appointment.  Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law).

Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment.   The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein.  The contents of this specification may be modified or revoked without notice.  Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect.