Human Resources A/B/C (Employee Relations & Benefits Unit)

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. 

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. 

Join Our Team at DCFS: Human Resources Analyst A/B/C

The incumbent of this position performs professional level duties in the Employee Relations and Benefits Unit of DCFS Human Resources section. Provides assistance and technical guidance to employees regarding Civil Service rules, department policies and procedures as well as Federal and State laws. Incumbent of this position is responsible for reviewing, researching, and processing requests related to the Family and Medical Leave Act (FMLA), Worker’s Compensation, Continuous Performance Management, Return to Work, Unemployment Claims, and American with Disabilities Act (ADA) Accommodations.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies: 

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

• Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.

• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

If you're driven, collaborative, and ready to make an impact - this could be the opportunity for you!Three years of human resources experience; OR

Six years of full-time experience in any field; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Analyzes and processes all Worker’s Compensation related claim forms and documents to the Office of Risk Management.

• Provides assistance and/or guidance to management, staff, supervisors, and employees for all interested parties regarding the Return-to-Work Program as it relates to Worker’s Compensation.

• Researches complex problems related to Worker’s Compensation and provides information to Human Resources Specialist when needed.

• Provides guidance and assistance to management and employees regarding eligibility and rights under the Act.

• Reviews certifications and completed forms when questions are raised regarding eligibility and authenticity.

• This position is responsible for researching problems related to FMLA.

• Resolve issues related to Employee Administration/payroll.

• Performs other duties as assigned.

Position-Specific Details:

Appointment Type:   Job Appointment that may last up to 48 months.

Career Progression:  This position may be filled as a Human Resources Analyst A, B, or C

Works Schedule:  Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday.  Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for.  Some positions require working shifts.  

Compensation: This position offers the following Special Entrance Rates (SER):  

• Human Resources Analyst A (AS 613) $20.20

• Human Resources Analyst B (AS 614) $21.61

• Human Resources Analyst C (AS 616) $24.31

Work Parish: East Baton Rouge Parish

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

How To Apply:

No Civil Service Test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.   Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.  Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections on your application.  Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Human Resources

Department of Children and Family Services

HR.Inquiry@la.gov 

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.