Case Manager (Child & Family Treatment Team)

This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, September 15, 2026.

Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

Annual Pay Range:  $63,032.03 - $79,424.01

Hourly Pay Range:  $30.303862 - $38.184620

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County Health Centers is seeking a collaborative Case Manager to join the Child & Family Treatment Team at the Lake Road Health Center in Milwaukie. This position provides case management, care coordination and skill-building services for children, youth, young adults and their families who are navigating mental health, substance use and/or co-occurring needs.

In this role, you will work directly with clients and families to identify needs, strengthen skills, connect with community resources and services, and support progress toward individualized treatment goals. Services may be provided in a variety of settings, including the clinic, clients' homes and community-based locations. The Case Manager works closely with behavioral health clinicians, psychiatric providers, primary care providers, schools, social service agencies and other community partners to help clients and families access coordinated and responsive care.

We are looking for a compassionate and resourceful professional who is passionate about supporting children, youth, young adults and families as they navigate behavioral health needs and complex service systems. The ideal candidate will be skilled at building trusting relationships, navigating complex service systems, responding effectively during challenging situations, and balancing independent work with collaboration as part of a multidisciplinary treatment team.

Clackamas County Health Centers is seeking a collaborative Case Manager to join the Child & Family Treatment Team at the Lake Road Health Center in Milwaukie. This position provides case management, care coordination and skill-building services for children, youth, young adults and their families who are navigating mental health, substance use and/or co-occurring needs.

In this role, you will work directly with clients and families to identify needs, strengthen skills, connect with community resources and services, and support progress toward individualized treatment goals. Services may be provided in a variety of settings, including the clinic, clients' homes and community-based locations. The Case Manager works closely with behavioral health clinicians, psychiatric providers, primary care providers, schools, social service agencies and other community partners to help clients and families access coordinated and responsive care.

We are looking for a compassionate and resourceful professional who is passionate about supporting children, youth, young adults and families as they navigate behavioral health needs and complex service systems. The ideal candidate will be skilled at building trusting relationships, navigating complex service systems, responding effectively during challenging situations, and balancing independent work with collaboration as part of a multidisciplinary treatment team.

Required Minimum Qualifications/ Transferrable Skills:*

• Qualified Mental Health Associate (QMHA) as established by Oregon Administrative Rule (OAR) or the Mental Health & Addiction Certification Board of Oregon (MHACBO).

A Qualified Mental Health Associate (QMHA) means an individual delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting one of the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

Bachelor's degree in a behavioral sciences field; or

A combination of at least three years of relevant work, education, training and/or experience.

• Experience providing case management, care coordination and/or skill-building services to children, youth, young adults and families.
• Must possess and maintain a Basic Life Support (BLS) certificate.

Preferred Special Qualifications:

• Experience working as part of a multidisciplinary behavioral health or healthcare treatment team.
• Experience working with individuals experiencing mental health, substance use and/or co-occurring disorders.
• Experience supporting clients (youth, children and transition aged youth (18-24), experiencing emerging psychosis and/or substance use disorders.

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. 
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. 

*For Veterans qualified for Veteran’s Preference:  If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

• Provide case management and care coordination services to children, youth, young adults and families experiencing mental health, substance use and/or co-occurring needs. Identify and coordinate resources, referrals and supports; monitor client progress; and assist clients and families in accessing services that support treatment goals, stability and overall well-being.
• Provide individual and family skill-building services based on identified treatment needs and service plans. Skill-building may include areas such as emotional regulation, coping skills, safety planning, daily living skills, health and nutrition, housing stability, financial and time management, developing healthy social supports, maintaining family and long-term relationships, and other individualized needs.
• Assess client and family needs through interviews and ongoing engagement with clients, parents, caregivers, guardians, providers and other involved individuals. Gather information related to psychosocial, financial, housing, health and other factors affecting client functioning and access to services.
• Coordinate services with multidisciplinary treatment partners, including behavioral health clinicians, psychiatric prescribers, primary care providers, nurses, schools, social service agencies, insurance providers and other community partners. Facilitate communication and service coordination to promote continuity of care and successful transitions between services.
• Engage clients and families in service planning and ongoing care. Support participation in assessment and treatment planning, provide outreach when clients miss appointments or need additional engagement, and help clients and families identify and work toward individualized goals.
• Provide advocacy and system navigation for clients and families with healthcare providers, schools, social service agencies, public and private organizations, the justice system and other community partners. Assist with problem-solving, accessing resources and addressing barriers to services.
• Respond to client needs and crises in the most appropriate setting, which may include the clinic, home, community or virtual environment. Work collaboratively with clients, families and treatment team members to support safety, stabilization and connection to appropriate services.
• Maintain accurate and timely electronic health records and documentation in accordance with agency policies and procedures, Oregon Administrative Rules, insurance requirements and applicable Medicaid or Medicare requirements. Develop, update and maintain required service plans, eligibility information and other case documentation.
• Participate as an effective member of the treatment team, consulting with other staff regarding client needs, sharing relevant information and contributing to coordinated treatment and service delivery.
• Perform other duties as assigned.

This position works up to 40 hours during a standard workweek of Monday through Friday. 

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. 

This position may be eligible for a hybrid on-site/remote schedule subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/remote, and schedule, will be discussed with the hiring manager during the time of the offer. 

Telework/remote locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.

We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.

Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas Health Centers.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

1. EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
2. EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
3. ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

Clackamas County only accepts online applications.

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at jobs@clackamas.us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Requesting Veterans' Preference

Learn more about Oregon's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer.  We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date.  You may request an accommodation during the online application process.