Supervisory Medical Administration Specialist

Department of Veterans Affairs

The Supervisory Assistant Chief, Health Administration Service, is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Services Network , at the James J. Peters VA Medical Center (VAMC) in Bronx, New York.

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include : Develops and maintains a comprehensive health patient administration program. Conducts utilization studies, analyses and evaluations including the facility workload report provided to executive staff monthly. Collates and maintains all necessary information from operations, facility metrics relating to bed demands, availability of employees. Assigns, prioritizes and adjusts workload based on operational demands and staffing needs, facilitates seasonal fluctuations, seasonal changes in procedures and policies affecting planned bed utilization. Provides clear direction, sets expectations, and ensures accountability among staff. Conducts performance evaluations and supports scheduling employees development through coaching and feedback. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Has full management responsibility for enrollment, eligibility, and registration functions, administrative and technical support in direct patient care areas, emergency and after-hours administrative operations, decedent affairs, telephone operations, veteran transportation, beneficiary travel and data validation to ensure timely, accurate workload reporting. Supervises, advises, and provides counsel to employees regarding policies, procedures, and directives of management. Develops both long and short-range plans for health administration service by coordinating the medical and scheduling administrative needs of the service. Has frequent contacts with representatives of Service Organizations, congressional offices, and other state, federal and community agencies. Represents the Medical Center through presentations at public functions, participation in community programs affecting veterans, and attendance at special meetings or educational presentations involving respective areas of responsibility. Establishes minimum standards for quality and productivity. Directs program implementation. Incumbent also conducts special studies to resolve administrative problems that arise in the course of normal operations and will present conclusions and recommendations. Conducts utilization studies, analyses and evaluations including the facility workload report provided to executive staff monthly. Collates and maintains all necessary information relating to bed demands, availability of staff and facilities, seasonal fluctuations, changes in procedures and policies affecting planned bed utilization. Applies Veterans' laws relating to the determination of eligibility for medical benefits. Develops, interprets, applies, and integrates objective criteria and acceptable standards for use in monitoring activities. Ensures quality assurance issues pertaining to the Service are documented and appropriate follow-up action occurs regarding any problem, or recommendation found or Performs other related duties as assigned. Work Schedule: Monday - Friday 8:00am- 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Telework: This position may be authorized ad-hoc for telework. Telework eligibility will be discussed during the interview process.

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