Facility Program Manager - Controlled Substances

Department of Veterans Affairs

The controlled substance program manager is a licensed pharmacist who works independently under the Associate Chief, Pharmacy Operations or designee, and is responsible for providing and coordinating optimal pharmaceutical care activities in the controlled substance programs. The incumbent provides education and training of all trainees and employees specific to controlled substance and vault operations.

• The incumbent maintains communications with all pharmacy staff, pharmacy management and collaborates with other healthcare system service lines to ensure quality of care for the Veteran patients and compliance with regulatory standards and laws. Duties include, but are not limited to: Assists in assuring a high-quality survey readiness program by serving as the pharmacist controlled substance representative for survey readiness committees. Ensures a high-quality controlled substance program, performs quality assurance on areas, reviews, tracks, and trends usage, develops policies/SOP related to controlled substance, enters all DEA forms, and reviews all balance adjustment reports. Develops, conducts, and reports quality improvement monitors for pharmacy service. iv. Assists with developing and maintaining accurate policies and procedures for pharmacy. Acts as a liaison between the Quality Department, Controlled Substance Coordinator, Police, and the Pharmacy Service to solve problems, clarify orders, provide additional information needed, and to improve communications. Ensure compliance with all VHA Directives and all accrediting bodies (such as Joint Commission/01G/FDA/DEA) and perform survey readiness. Reviews historical data of findings and presents survey readiness. Knowledgeable in operational areas of Pharmacy Services and involvement in and can speak to processes and procedures. Responsible for the coordination of training, operation, and maintenance regarding use of automated dispensing equipment (i.e., Pyxis) for controlled substance distribution. Inpatient/outpatient electronic order assessment to verify patient information, correct medication dose, route, and frequency of administration. Orders are checked for patient allergies, drug interactions, incompatibilities, duplication, and priority. Participates in the development and implementation of formal and informal drug education/clinical consultation to medical, surgical, nursing, and pharmacy staff in the form of in-services and continuing education programs. Works with health care providers to develop programs for improvement of medication use. Work Schedule: Monday - Friday 7:30 AM - 4:00 PM OR 8:00 AM - 4:30 PM. Schedule may be subject to change based on the needs of the Agency. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91910-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

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