Department of Defense
About the Position: This position is with Defense Health Agency, located at Binter Street Pharmacy, Fort Knox, KY. This is a Direct Hire Solicitation
- Answer incoming multi-line pharmacy telephone calls promptly and professionally.
- Triage patient inquiries, providing general prescription status updates, pharmacy operating hours, and standard refill procedure information.
- Identify urgent or clinical issues and accurately routes calls to staff pharmacists or providers according to established clinic protocols.
- Assist patients with navigating the automated prescription refill system.
- Input patient requests into pharmacy system adhering to standard operating procedures.
Read the full announcement on USAJOBS
Listed under Healthcare & Nursing jobs.