Description We are seeking a hands-on Manager, IT Client Services & Help Desk to lead IT support and deliver an exceptional end-user experience. This role combines hands-on technical support, help desk leadership, MSP management, and service improvement . The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP). Key Responsibilities Hands-On Technical Support Serve as a senior help desk resource and resolve end-user issues. Troubleshoot hardware, sof…
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Listed under Technology & IT jobs.