IT Help Desk Supervisor Location: Springfield, MA (100% Onsite, Daily) Duration: 12 months contract Rate: $48-52 an hour W2 Description: Overview: Seeking a Help Desk Supervisor to lead the daily operations of a frontline IT support team, ensuring timely, high-quality resolution of end-user technical issues while mentoring and managing a team of help desk technicians. Key Responsibilities: Supervise day-to-day activities of Tier 1/2 help desk staff, including ticket queue management, escalation…
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Listed under Technology & IT jobs.