help desk / call center

HCL Global Systems · Camp Hill, PA

Verified today

In the employer's feed today

“Verified” means one of three checks: the employer’s own careers page, their job feed, or the employer’s own word. The line above says which one, and when.

Help Desk / Call Center Introduction: As a member of our help desk / call center team, you will be responsible for providing technical support to end users with varying IT skillsets. You will utilize incident management, call tracking, and ticketing software, preferably ServiceNow, to troubleshoot and resolve issues efficiently. Responsibilities: Provide support to end users with IT-related concerns and issues Utilize incident management, call tracking, and ticketing software to log and track r…

The feed this listing came from sends a shortened description. See the full posting on the employer’s site.

Listed under Technology & IT jobs.

Similar openings

Browse all jobs →