Medical Administration Officer

Department of Veterans Affairs

This position serves as Chief, Business Office, for the VA Boston Healthcare System (VABHS), a Level 1A tertiary care teaching healthcare system comprised of three campuses West Roxbury, Jamaica Plain, Brockton, and associated Community-Based Outpatient Clinics. The position is located at the Jamacia Plain campus. The Business Office Chief reports to the Associate Medical Center Director.

• This a temporary, not to exceed 1 year position that may be extended and the incumbent may be considered for permanent placement without competition. Major Duties The Business Office Chief serves as the senior administrative official for the Business Office Duties include: Program and Policy Management Directs the planning, integration, and evaluation of all Business Office functions supporting inpatient and outpatient care delivery across VABHS. Leads multidisciplinary workgroups with representatives from Nursing, Medicine, Mental Health, Social Work, Fiscal, Health Information Management, and other administrative services to develop and revise SOPs governing admissions, transfers, discharges, bed management, and after-hours administrative coverage. Budget and Resource Management Exercises discretionary authority to allocate and reallocate funds within the Business Office budget without case-by-case approval from higher authority. Develops annual budget estimates for all Business Office activities and long-range financial and resource planning for the service. Monitors execution of fund control points across all sections, identifies variances, and directs corrective action to ensure resources are aligned with mission priorities and workload demands. Advises the Associate Director on current and projected personnel resource needs and staffing requirements affected by workload changes Supervisory and Personnel Management Serves as first-line supervisor for three subordinate supervisors directing distinct Business Office units: the GS-12 Chief of Travel, the GS-13 Chief, Health Information Management, and the GS-11 Supervisory Medical Administration Specialist. Exercises final authority for the full range of personnel actions recommended by subordinate supervisors including selections, performance ratings, and disciplinary actions with higher-level clearance required only for removals and awards above delegated dollar thresholds. Identifies training and development needs and ensures appropriate training is provided. Hears and resolves group grievances or serious employee complaints referred by subordinate supervisors. Heath Information Management Program Oversight Oversees the Chief, Health Information Management (CHIM) in the direction of the facility's HIM program, including health record documentation, medical coding, clinical documentation integrity, release of information, records management, and transcription/speech recognition services. Reviews HIM program performance data, compliance with Joint Commission and CARF accreditation standards, and audit findings, directing corrective action through the CHIM as needed. Travel Program Oversight Directs the Chief of Travel in the administration of the Beneficiary Travel (BTSSS) and Veterans Transportation Service (VTS) programs, including claims processing, eligibility determinations, vehicle and contract coordination, and scheduling operations supporting Veteran access to care across all VABHS campuses and CBOCs. Reviews program performance data and directs corrective action through the Chief of Travel to ensure timely, compliant service delivery. Coordination and Compliance Ensures inpatient discharge follow-up appointments are consistently requested, scheduled, and monitored in accordance with VHA directives and local policy. Serves as principal advisor to the Deputy Executive Director Medical Center and other executive leaders on inpatient business operations, access, and resource utilization, and may serve as Acting Chief in the Associate Director's absence when so designated. Work Schedule: Monday-Friday 7:00am-3:30pm, 7:30am -4:00pm , 8:00am -4:30pm Compressed: May be available Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer/PD0424-0 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Notifications: -This position is not a Bargaining Unit position. -This position is covered by locality-based comparability pay. -The incumbent may be required to travel to other VA campuses and CBOC's. -Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. -Financial Disclosure: Selectee must file a financial disclosure report, OGE Form 450, within 30 days of onboarding and then annually after that. To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

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