Administrative Officer

Department of Veterans Affairs

West Palm Beach VA Medical Center is looking for a Administrative Officer who serves as an executive assistant to the Chief of Physical Medicine & Rehabilitation (PM&R) Service and the Chief of Blind Rehabilitation Service. They must have high degree of analytical ability and knowledge in the area of health care services management. The PM&R Service consists of two main sections, PM&R, Pain Management, and Blind Rehabilitation as well as several additional special programs.

• Administrative Officer will be well motivated and demonstrate a concern for the successful delivery of health care within the Service and the Medical Center. They will be continuously innovative and show initiative in assuming new responsibilities as the situation demands, in order to assist the Chief of the Service. They will continuously upgrade his/her knowledge through reading, experience and through additional training. Administrative Officer accepts and supports the guiding principles of the Medical Center and performs assigned duties in a manner that promotes quality health care, outstanding customer service and the maintenance bf an environment committed to serving the veteran. They actively contributes to team initiatives and continuously strives to improve the effectiveness of the team(s) to which he/she is assigned. Additional Duties Include But Not Limited To: Oversight of the PM&R/Blind Rehab Service secretary, GS-6 and of the MAS clerks for management of daily clinic scheduling. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Develops performance standards. Evaluates work performance of subordinates. Writes performance appraisal. Gives advice, counsel, or instruction to employees on both work and administrative matters. Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Serves as a primary contact between Human Resources and the PM&R/Blind Rehab Service. Maintain tracking records of all PM&R/Blind Rehab Service applications received from Human Resources. Appropriately triages all applications and makes recommendations to the Chief, PM&R Coordinates the scheduling of interviews and participates in the Competency Based Interview process, as appropriate. Provides Service-level orientation to new staff. Directs the personnel management program for the Service and provides advice/assistance to managers and staff concerning Federal and agency processes and procedures. Assists the Service Chief in projecting staffing needs, writing position descriptions, developing job analyses, preparing performance plans /appraisals, processing training requests, and drafting disciplinary/adverse actions. Reviews, analyzes, and interprets incoming requests, recommends appropriate action or suggests appropriate alternatives based on knowledge of internal operations, agency personnel policies and work priorities. Calls to the attention problems that require agency human resources office intervention or correction. Primarily responsible for administering programs concerning such matters as equal opportunity, merit promotion, labor management relations, staff education, and position management. Serves as the key figure in manpower utilization programs, including recruitment and retention within authorized ceilings for the Service. Will serves as a liaison with the academic affiliates on all matters affecting the Service. Responsible for communicating and coordinating requirements for credentialing and privileging, and tr vel and timekeeping as appropriate. Gathers and analyzes the budget needs of the Service and supervises all phases of budgeting within administrative requirements. Plans a system of internal control that assures the fiscal management of the Service will be maintained on a sound basis in accordance with regulations. Manages procurement and contracting for the Service, including the preparation of requests, evaluating proposals for work, and services as COTR for procurement, and/or maintaining procurement and contracting records. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD024550 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

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