Location: Oneida, NY Salary: $40,000.00 USD Annually - $85,000.00 USD Annually Description: Company: Federal Gov contracting company Position: 3 Helpdesk opneoings and one lead opening Location: Oneida, NY Duration: Direct hire/permanent Benefits: Health, 401k match, PTO Duties & Responsibilities: Conducts first line of support for all calls coming into the Call Center. Escalates calls to appropriate support staff in a timely and proficient manner to comply with Service Level Agreements. Effect…
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