Department of Veterans Affairs
The Advanced Medical Support Assistant supports the Rehabilitation and Extended Care Service at the Quad Cities VA Clinic located in Davenport, IA. The GS-6 Advanced MSA is responsible for a wide range of duties requiring specialized administrative knowledge, independent decision-making, and advanced coordination of patient care activities. The incumbent serves as an experienced administrative support resource and may help guide and orient MSAs at lower grade level.
- NOTE: The 2-page Resume requirement does not apply to this position. At the GS-6 level, the Advanced MSA provides specialized administrative support and independently manages a variety of complex tasks. Responsibilities include coordinating advanced scheduling functions, resolving complicated scheduling conflicts, monitoring clinic flow, verifying insurance using the Insurance Capture Buffer (ICB), obtaining and interpreting detailed patient information, coordinating interdisciplinary care activities, preparing reports, managing data integrity, and supporting providers with advanced clerical operations. The Advanced MSA may mentor GS-3 through GS-5 MSAs, assist with training, and provide guidance on proper procedures. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
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