Program Manager (Department Manager)

Department of the Treasury

WHAT IS SMALL BUSINESS SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE Campus Collection REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Please read the entire announcement and all the instructions before you begin an application.

• As a Department Manager you will: Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates. Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate program implementation and effectiveness. Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems. Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank. Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors. Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level. Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions). Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background. Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops and implements necessary plans and schedules for the accomplishment of organizational objectives. Prepares annual work plans, semiannual and quarterly work schedules, accession schedules for staffing, production output projections and other plans and controls for maintaining an efficient program. Plans for and directs the analysis of the workload, alters plans as necessary to accommodate changes in programs and priorities to effectively manage a function with a wide range of program and administrative activities, and to ensure optimum utilization of resources. Practices sound position management in assigning work and establishing or abolishing positions to achieve a cost-effective and efficient work operation. Identifies training and development needs of subordinate employees and initiates training plans for the department organization to upper management. STANDARD POSITION DESCRIPTIONS (SPD): PD99395 Visit the IRS SPD Library to access the position descriptions.

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