Department of Veterans Affairs
Located in the Health Information Management (HIM) section at the Salt Lake City VA Medical Center. Lead MRTs (ROI) develop training & provide resources pertaining to VHA & other Federal policies, guidelines, & regulations. They conduct training for all new ROI staff regarding the software, the process of requesting archived health records, & the use of VHA computer applications.
- Total Rewards of a Allied Health Professional Processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE). Processes medico-legal releases of information to attorneys and courts pertaining to Tort Feasor, Workman's Compensation, Labor & Industries & subpoenas. Screens & follows through on all incoming telephone calls from attorneys, insurance representatives, regarding legal cases & requests under the Privacy Act, referring only problem cases to the Supervisor. Maintains files for all Privacy Act requests & subpoena cases alphabetically for all cases being developed, processed or complete. Compiles tort cases for the Regional Office. This requires extensive investigations to track down x-rays & health records to compile a complete health record. Contacts all VA's to have them make a CD of all of the photocopied/printed/written to electronic media information, including digital x-rays. All paper records are arranged in date order, numbered & several exact copies made for the Regional Office. All computer-based health records are downloaded to a CD including documents in VistA Imaging. For cases going to trial, this may include additional updates and coordination with the US Attorney's Office. Processes requests for Third Party Liability, Workman's Compensation, & Privacy Act cases for referral to Medical Cost Recovery &/or the Regional Counsel's Office. Provides direct customer service to the Veteran, their Personal Representative or third party by providing copies of the Veteran's health information when a signed, written request is received or upon the Veteran's valid authorization to a third party. Evaluates validity of each request. Determines which information is to be released in compliance with existing laws. Inputs all requests into the ROI software for logging & tracking of these requests. Receives &/or gives out forms and assists visitors &/or callers with the completion of forms or documents. Responds to questions from patients concerning services. Provides advisory & technical assistance to patients, administrative staff, & professional staff regarding release of information. Searches records or files to compose responses, including electronic searches to retrieve & summarize hard-to-locate data. Provides guidance & technical direction necessary for accomplishing the work of the unit or team. Distributes & balances workload & tasks among employees. Communicates to the team the problem to be solved or program issues under review & coaches the team &/or individual team members in identifying the parameters of a viable solution. Monitors the status & progress of work & makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems that arise. Trains team members. Provides expert advice on specific tasks, procedures, & policies. Makes written instructions, reference materials, & relevant background material available. Resolves simple informal complaints of employees & refers more serious matters to the supervisor. Makes recommendations to supervisor as requested concerning promotions, reassignments, recognition of performance & personnel needs. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: May be available. Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized. Permanent Change of Station (Relocation Assistance): Not authorized. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available on an ad-hoc basis. Virtual: This is not a virtual position. Functional Statement #: 60012-0 Permanent Change of Station (PCS): Not authorized.
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