Department of Veterans Affairs
As a formal supervisor of the Member Services (MS) Pharmacy Services (PS) Clinical Pharmacy Resource (CPR) Program, the Pharmacy Supervisor takes and resolves questions/problems dealing with co-pay, drug information and administrative prescription issues.
- Major duties include the following: Provide administrative and professional pharmacy services for the national scope program of Pharmacy Services, Clinical Pharmacy Resource. Network with the National, VISN and local pharmacy leadership as needed as a representative of Member Services (MS) nationwide in First Party Pharmacy issues, and in the pharmacy component of Disaster Support projects. Communicate through conference calls, discussion groups, email correspondences and telephone conversations. Attend scheduled conferences with national CPAC, pharmacy leadership and other meetings representing the leadership of Member Services. Assist during times of national emergency with the coordination of pharmacy services and pharmacy call decision trees for Veterans in impacted areas will be established. Responsible to MS Pharmacy Programs for optimizing pharmacy response to patient questions/problems regarding drug-related matters to include pharmacy billing as well as assistance in coordinating the proper distribution of RXs in disaster impacted regions. Actively participate in defining strategic goals, assisting in measurements of those goals and contributing to MS Pharmacy success. Responsible for the supervision, competency assessment, and performance of staff. Provides consultative information and serves as the subject matter expert when required for Pharmacy Customer Care (PCC). This includes assisting with the development of policy and procedures, training material and support of the Pharmacy Clinical Quality Management System. Work Schedule: Full-time, Monday-Friday, 8 hour shift from 7:00am to 5:00pm (CT) Compressed/Flexible: Not Available Telework: Available on a Ad-hoc basis Travel: Occasional Travel Virtual: Not a virtual position Position Description/PD#: Pharmacy Supervisor, FS #70239A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
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