Administrative Support Assistant (OA)

Department of Veterans Affairs

The Administrative Assistant Independently performs staff support to office personnel relying heavily on own initiative and abilities to work without direct supervision. Controls all incoming calls, directing callers to appropriate staff. Types and edits correspondence, manuals, research grant papers, manuscripts, and general memorandums. The incumbent is responsible for creating, maintaining, changing, planning, and scheduling calendars and work schedules for the Chief.

• This position serves as direct liaison for the Chief, Pharmacy Service with DEA, non-VA pharmacies, UC Davis Medical Center, and DGMC hospitals. Makes recommendations to Pharmacy Managers regarding administrative procedures requiring correspondence, credentialing, revamping of administrative policies and procedures manuals, information, timekeeping and requests for Personnel Actions (SF-52). Major duties include but are not limited to the following: Knowledge of correspondence requirements to check for proper grammar, spelling and punctuation and to review documents for conformance with formats and procedural requirements. Knowledge of office procedures, filing systems, various references, handbooks, policy and instruction manuals, medical terminology, computers, office equipment such as copiers, typewriters, and dictation equipment. Knowledge of programs of pharmacy as they relate to the clerical and administrative functions of the office which enable the program assistant to assemble information for use in reports, follow up on commitments made in meetings, and request referrals to appropriate staff members. Knowledge of the duties, policies, and goals of the supervisor to review mail and determine which items should be brought to the attention of the supervisor, which items could be handled by the incumbent, and which items should be sent to other appropriate personnel Knowledge of English language, spelling, punctuation, required formats and syntax sufficient to identify and correct grammatical errors and type materials in final form. A qualified typist with the ability to type 40 wpm is required, 55+ is preferred. Knowledge of the credentialing and privileging procedures for clinicians. Work Schedule: Monday-Friday. 8:30am-5:00pm. Full Time. Telework: This position may be ad-hoc authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant (OA)/PD00642-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

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