Department of Veterans Affairs
This position is part of the Prosthetic Treatment Center (PTC) within the Prosthetics & Sensory Aids Service, located within the Central Texas Veterans Health Care System (CTVHCS). This healthcare system has an active outpatient treatment program and includes, but not limited to, Audiology & Speech Pathology, Visual Impairment Service Team, Spinal Cord Injury, Rehabilitation Medicine, Blind Rehabilitation Service, Medical Services, Surgical Services, Ophthalmology, and Orthopedic Services.
- Major duties include, but are not limited to: Determine the veteran's eligibility and entitlement for the prosthetic items. Select appropriate item from inventory, issue to veteran, select correct bar code label for item issued and provide consult to appropriate prosthetic clerk for posting to Veterans prosthetic record. Responsible for posting note to prosthetic CPRS consults regarding status of order and for closing the consult when appropriate. Determine when patient education is required and refer veteran to appropriate clinician for training. Evaluate to determine the most useful and appropriate information, resolves inconsistencies in available information or provide alternatives. Assist visitors and/or callers with the completion of forms or documents necessary to provide the prosthetic items. Research patient record information using CPRS, Appointment Scheduling, files and the Veterans Benefits Administration (VBA) computer system. Direct visitors and refers callers to appropriate staff member based on specific request or by ascertaining the nature of the call. Work Schedule: Monday - Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Prosthetics Clerk/PD08235A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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