Department of Defense
About the Position: This position is located within the Defense Health Agency (DHA), Madigan Directorate of Executive Quality, with duty location in Puyallup, Washington. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation.
- Perform independent, comprehensive telephone and clinical triaging in the primary care setting, supporting primary care providers in their treatment of patients with mental health conditions.
- Monitor patient progress and symptom severity by conducting a structured telephonic interview and using validated tools.
- Collaborate with patients to develop SMART self-management goals to assist patients with symptom improvement.
- Compile and maintain a variety of data reports, submitting detailed and aggregate program and caseload data reports as needed by program staff.
- Coordinate patient referrals to support services provided through the internal and external community, or the TRICARE network
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