Physician Assistant III (Clinical Operations Chief)

Department of Veterans Affairs

The Robley Rex VA Medical Center (RRVAMC) in Louisville, KY is recruiting for a full time Physician Assistant III (PA),Clinical Operations Chief is a senior clinical leader responsible for providing executive oversight, strategic direction, and operational management across the following service areas: Group Practice Management (GPM), Data Analytics, Clinical Health Informatics Office (CHIO), Whole Health, and Clinic Profile Managers (CPM).

• Major duties and responsibilities of the position: 1. Executive Leadership & Strategic Oversight Provides leadership and accountability for Group Practice Management (GPM), Data Analytics, Clinical Health Informatics (CHIO), Whole Health, and Clinic Profile Managers, ensuring alignment with facility strategic goals and VISN/VA directives. Integrates administrative and clinical functions across assigned areas to enhance efficiency, reduce redundancies, and support a seamless continuum of care. Collaborates with service chiefs to implement data-driven strategic planning initiatives, leveraging advanced analytics to guide operational decisions, productivity management, organizational design, and patient access improvements. Serves as a key contributor to the medical center's strategic and business planning processes, ensuring that assigned programs support organizational readiness, workload forecasting, and resource optimization. 2. Group Practice Management (GPM) Partners with clinical leaders to develop provider practice models, staffing projections, and performance measures. Ensures compliance with national GPM standards, productivity expectations, scheduling practices, and patient access requirements. Oversees physician practice operations, panel management, and clinic flow optimization 3. Clinic Profile Managers (CPM) This position assumes executive responsibility for Clinic Profile Manager (CPM) oversight, a key function documented as essential to clinic setup, profile design, template governance, care-delivery modalities, consult workflows, documentation trends, clinic utilization monitoring, and timely capture of performance measures. CPM-led processes-such as grid design, schedule accuracy, utilization reporting, and workload capture-require aligned physician leadership to ensure that templates and operational workflows appropriately reflect clinical intent and Veteran care needs. Oversees coordination across scheduling infrastructure, provider templates, modality design (face-to-face, virtual, telephone), performance measure monitoring, and compliance with VA Central Office clinic-profile directives. This ensures that scheduling, clinical staffing, workflow design, and access governance function cohesively and consistently across all departments. 4. Data Analytics & Informatics Integration Directs the Data Analytics team to support facility wide reporting, dashboards, forecasting, and decision support tools. Works collaboratively with CHIO to advance informatics maturity, EHR optimization, safe use of ordering systems, and clinical decision support functions. Guides the development of standardized metrics across all assigned programs to evaluate quality, access, timeliness, patient experience, and performance improvement. Promotes informatics education, technological innovation, and systems-thinking within clinical teams. 5. Human Resources & Workforce Development Ensures proper hiring, onboarding, competency maintenance, performance evaluation, rewards/recognition, and professional development across assigned programs. Partners with HR, labor relations, and union representatives to maintain positive labor-management relationships. Encourages continuous learning, innovation, and high-performance work systems. 6. Communication & Collaboration Represents assigned programs at medical center, VISN, national workgroups, and committees. Maintains open, diplomatic communication with facility leadership, affiliate institutions, Veterans Service Organizations, staff, and other stakeholders. Promotes transparency, trust, and shared ownership of performance and organizational success. 7. Clinical Practice (50% FTE} Obtaining medical histories and performing physical examinations. Providing and coordinating medical care for assigned patients, including establishing diagnoses, formulating, and implementing care plans, and providing follow-up care, in collaboration with the attending physician if indicated. Ordering diagnostic studies and other special tests, such as Ultrasound, XRAY, Magnetic Resonance Imaging (MRI), and Computerized Tomography (CT) scans. Ordering or obtaining laboratory specimens. Ordering VA specialty service consults and initiating requests for non-VA medical care and consults in accordance with VHA and local facility policy and procedures. Ordering patient care supplies and equipment. Ordering medical care including, but not limited to, diets, therapies, nursing care, and medications as permitted by VHA directive and local policy. VA offers a comprehensive total rewards package. Work Schedule: Monday-Friday, 8am-430pm Telework: Ad-hoc Virtual: This is not a virtual position.

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