Department of Veterans Affairs
The Associate Chief promotes the culture of a High Reliability Organization with a focus on reporting, collecting data and continuously improving processes for medication safety. The Associate Chief will provide expertise relating to medication safety to include oversight of the appropriate prescribing, dispensing, and administering of medications, in particular as it pertains to the Electronic Health Record.
- Duties include but are not limited to: Collaborates with pharmacy personnel, pharmacy informaticists, VISN, and national groups to enter, coordinate, track, act upon, and resolve tickets for action/correction related to Oracle Health or other electronic medical record (EHR) pharmacy processes. Serves as a back-up for the pharmacy informaticist specific to EHR ticketing needs. Coordinates and communicates EHR related issues with counterparts at the site, VISN, and National levels. Issues of concern may include but are not limited to tickets, patient safety events, system vulnerabilities, and enhancement requests. Participates in meetings and workgroups/committees, and acts as a pharmacy champion for EHR-related issues. Analyzes data, identifies trends, prepares and/or reviews reports involving trend analyses related to the EHR. Brings to the attention of the Chief of Pharmacy those areas of possible weakness and performs follow-up in areas of concern. Serves as lead for medication error and adverse drug reaction reporting related to the EHR for pharmacy services and ensures appropriate reporting to the Pharmacy and Therapeutics Committee. Serves as a pharmacy point of contact (POC) for Joint Patient Safety Reporting (JPSR) event reports and investigates and provides reports back to Pharmacy leadership, as appropriate. Seeks to identify areas of quality and process improvement, leads change management efforts to improve pharmacy services, and uses data collection and analysis skills to measure key quality indicators. Develops and maintains a quality program to track and trend key performance indicators of quality for the pharmacy service. Assists in the training of pharmacy employees, pharmacy students, PGY1pharmacy practice residents, and pharmacy interns as assigned. Performs all supervisory functions for applicable pharmacy personnel, including the Informaticists, Residency Program Director/Student Coordinator, PMOP Coordinator, pharmacy intern students, and others as assigned. Work Schedule: Monday through Friday; 8:00 am. to 4:30 pm. Telework: Ad-hoc as determined by the agency policy. Virtual: This is not a virtual position. Functional Statement #: 92814-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
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