Social Worker (Program Coordinator) - Veteran Directed Care

Department of Veterans Affairs

The Social Worker (Program Coordinator) serves as the program coordinator of the Veteran Directed Care (VDC) program. The incumbent is delegated responsibility for planning and coordination of all elements of the VDC program, including delegation of work to staff assigned to the program. The incumbent is responsible for independently assuring that VA Central Office Geriatrics and Extended Care program standards and policies are adhered to in a timely and effective manner.

• Total Rewards of a Allied Health Professional Duties may include but not limited too: Responsible for the overall program development, management, operations, and evaluation of the Veteran Directed Care (VDC) program. Coordinates the work responsibilities of clinical and support staff assigned to the program. Ensures that staff understand and adhere to program directives, policies, and standards. Oversees the screening, approval, modification, and recertification of services for Veterans in the program and ensures that Veterans approved for services meet VA eligibility requirements. Tracks pending consults and ensures action is taken within the timeframes specified in the Lexington VAMC, VISN 9, and VHA consult management policies. Ensures recertification of services is completed in a timely manner. Establishes and maintains an effective working relationship with staff at the Area Agencies on Aging and Disability (AAAD) which provide VDC services to Veterans in the Lexington VAMC catchment area as well as any state agencies which provide oversight to the AAADs. Maintains continuous communication with AAAD staff to ensure appropriate services are provided to Veterans in the program. Establishes contact with other AAADs to expand the program to geographic areas not currently served. Acts as a liaison, as needed, between AAAD staff and other VA services (to include Community Care and Payment Operations Management) to ensure the program operates smoothly. Assists with establishing and maintaining the annual VDC budget. Collaborates with Payment Operations Management staff to ensure that payments to VDC agencies are made in a timely manner and in compliance with VA standards. Provides review, follow-up, and appropriate documentation of all complaints regarding the program. Tracks program data. Organizes and prepares reports for service leadership, the health system director, VISN 9 GEC Lead, and VA Central Office. Conducts outreach to Lexington VAMC staff to market the program. Provides formal and informal education to VA staff on any changes to VA or Lexington VAMC policy and procedures concerning the program. Attends and participates in monthly and quarterly conference calls and training programs related to the VDC program. Communicates with coordinators at other VA healthcare systems to exchange information and resources. Independently conducts psychosocial assessments of a wide variety of individuals from various socioeconomic, cultural, ethnic, educational, and other diverse backgrounds. Develops treatment plans in collaboration with the Veteran/family and with the interdisciplinary treatment team. Incumbent possesses the skills to offer psychosocial interventions and measures outcomes to interventions. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences, and serves as a liaison to family members. Establishes and maintains effective therapeutic relationships with Veterans and their families. Incumbent can independently work with patients and families who are experiencing a variety of psychiatric, medical, and social problems utilizing individual, group and family counseling and therapy skills. Independently identifies high-risk patients and provides case management services. Other duties as assigned Work Schedule: Full-Time Monday - Friday 07:30am - 04:00pm or 08:00am - 04:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Eligible for Ad-hoc Telework Virtual: This is not a virtual position. Functional Statement #: 31390-F Permanent Change of Station (PCS): Not Authorized

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