Supervisory Pharmacy Technician - Inpatient

Department of Veterans Affairs

The Inpatient Pharmacy Technician Supervisor will spend at least 25% of their time performing supervisory functions. The Technician Supervisor will also be responsible for inventory management, database maintenance, maintenance and care of automation equipment and adherence to operational, regulatory, and quality assurance standards.

• Total Rewards of a Allied Health Professional The Technician Supervisor must have an extensive knowledge of facility's pharmacy policies and procedures and the use of specialized equipment. The Technician Supervisor will communicate with VISN and facility leadership and staff when deemed appropriate and necessary. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: The Inpatient Pharmacy Technician Supervisor functions within any area of the inpatient or outpatient pharmacy, vault, clean room, clinic, procedural area, operating room, and inpatient wards both within the facility and at off-site locations. Customer Service Treat patients, team members, other facility employees and visitors with dignity and respect. Responds to the needs of the Veteran and staff in a courteous and timely manner. Demonstrate appropriate and proactive interpersonal skills to achieve the goals of the service. Act as a team member and always supports the group's efforts. Demonstrate an ability to work under a variety of circumstances to maximize group productivity and quality of care. Pharmacy Operations Maintain competence in compounded sterile preparations and compounded hazardous medications, including appropriate preparation, stability, handling, beyond use dating, and disposal. Maintain competence in all operational aspects of pharmacy service including specialty equipment and materials, automation, distribution, labeling, packaging, dispensing documentation, controlled substance accountability, procurement, and inventory management. Ensure databases are updated with new or outdated products. Troubleshoot in the event of equipment or associated software malfunction, work with vendors and internal services to solve problems. Maintain ordering officer designations and knowledge of VA formulary and VA contractual requirements for procurement; order medications and supplies to meet anticipated patient care requirements; manage drug shortages and avoid waste. Serve as a backup for all department procurement activities. Perform all annual inventory functions in the inpatient pharmacy. Ensure medication recalls are handled appropriately. Ensure the IV compounding areas are operating within specifications, or appropriate corrective action is taken. Create and maintain all SOPs for equipment used in the inpatient pharmacy (MedCarousel, Omnicell cabinets, IVX camera system, unit dose medication packager) Supervisory Activities Train, schedule, and supervise all pharmacy technicians and students, ensure all pharmacy policies and procedures are followed and maximize efficiency. Perform all performance appraisals for technical staff Train pharmacists and technicians on new equipment and processes. Conduct annual competencies for all staff for sterile compounding and initial competencies for all equipment use. Work closely with Pharmacy Management to execute strategic plans and policies. Education Demonstrate skill at using both written and verbal communication techniques in teaching others. Assist in new employee orientation, competency assessments, and mentoring as required. Program Management Serve on department or medical center committees as requested. Adhere to all medical center and department policies and procedures. Manage information security within areas of responsibility to ensure that computer system security and confidentiality of sensitive information is maintained, and that employee access to sensitive information is limited only to that which the employee requires to perform their duties. Report and address violations of information security. Maintain the security of pharmaceuticals according to local policies and federal and state regulations. SUPERVISORY CONTROLS: The incumbent is administratively accountable to the Inpatient Pharmacy Supervisor. The incumbent is also accountable to the Associate Chief of Pharmacy Services for Operations and Chief, Pharmacy Service, or their designee, for certification, competency, and continuing education. CUSTOMER SERVICE REQUIREMENTS: Meets the needs of customers while supporting the medical center and service missions. Consistently communicates and treats customers (patients, visitors, volunteers, and all medical center staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Work Schedule: Full-Time, Monday through Friday, 7:00am - 3:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not authorized

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