Department of Veterans Affairs
The Advanced Medical Support Assistants (AMSA) position includes all PACT teams within Ambulatory Care Service at grade GS-6 can be assigned to East Orange, Lyons or any CBOCs within the VHA NJ HCS. The AMSAs are responsible for assisting the Veterans in providing a smooth process for the management of his/her outpatient appointments.
- VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include but are not limited to: Scheduling and managing outpatient appointments Reviewing clinic appointment schedules to optimize clinic utilization Facilitating secure messaging between patients and care teams Notifying patients of normal lab results via mail Developing and managing tracking systems for follow-up care (consults, tests, etc.) Monitoring pre-appointment requirements for patient visits (X-ray, lab work, EKG) Participating in daily huddles and weekly team meetings Entering and maintaining information in electronic medical records Coordinating with PACT on timely closure of clinic appointments Scanning non-VA medical documentation daily Reviewing open encounters and coordinating clinic cancellations and rescheduling Processing ICB insurance capture buffer daily Addressing Return to Clinic (RTC) requirements per VA policy Assisting with virtual appointment management Performing basic eligibility determinations Maintaining patient confidentiality in accordance with HIPAA Ordering and managing administrative supplies AMSA performs other duties as assigned Work Schedule: Monday-Friday 08:00 a.m.-4:30 p.m. Compressed/Flexible: Not Authorized. Telework: Not Authorized. Virtual: This is not a virtual position. Functional Statement #: 21X72-A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.
Read the full announcement on USAJOBS
Listed under Healthcare & Nursing jobs.