The 24hr Response area in Child Protection is hiring a Social Work Unit Supervisor to provide supervisor duties related to intake, screening, and rapid response. The position will supervise the overall processing and assignment of child protection reports and provide support to the Rapid Response Team (RRT) staff during responses of immediate safety concerns for children. This position will be responsible for staff supervision, program oversight, legal and policy guidance, and system coordination with schools, hospitals, law enforcement, and the County Attorney's Office to ensure effective service delivery.
Location and hours:
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Friday, Saturday, and Sunday from 10 a.m. to 10:30 p.m. and Thursday from 12 p.m. to 4 p.m. Based on business needs of this position, hires must live in or relocate to Minnesota.
About the position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employee of Human Services Public Health to apply for this position. Note: Limited duration employees are not eligible.
This position is internally classified as a Social Work Unit Supervisor.
Click here to view the job classification specification.
In this position, you will:
- Review, evaluate, provide feedback, and approve child maltreatment reports for decisions and disposition.
- Support the vision and strategic direction of the department and county.
- Coordinate resources, monitor, and prioritize work of the 24hr Response area during high volume call-times.
- Review decisions and support staff in effort to reduce racial disparities and disproportionality that occur at the time of screening child maltreatment reports.
- Support Rapid Response Team staff as they engage in direct field practice with children and families identified for an immediate safety response.
- Support staff in providing one on one education about child maltreatment guidelines for reporters via consultation.
- Provide feedback to staff or their direct supervisor regarding quality and accuracy of child maltreatment reports, allegation identification and screening decision, and adherence to 24hr Response area policies and practices.
Need to have:
- One of the following:
- Master's degree or higher in social work or closely related field (or licensed as a graduate social worker by the Minnesota Board of Social Work) and three years or more of experience as a social worker.
- Bachelor's degree in social work, psychology, sociology, or human services, and 27 quarter credits or more of graduate work in areas such as social work methods, human growth and behavior, principles of social welfare, and four years or more of supervised experience as a social worker.
- Six years or more of experience as a Senior/Psychiatric/Child Protection Social Worker at Hennepin County.
Nice to have:
- Experience:
- With direct supervision of Child Protection Social Workers.
- Collaborating with internal and community partners.
- In the intake area of child protection or call-center supervisory experience.
- Addressing racial equity, gender equity, LGBTQIA equity, neurodiversity equity, and/or differing ability equity, either professionally or through education.
- Ability to:
- Foster an environment that recognizes and respects cultural, lifestyle, and socioeconomic differences.
- View daily work with staff for growth and development, while identifying coaching opportunities.
- Communicate effectively with a variety of stakeholders including other emergency responders such as Emergency Medical Services (EMS) and law enforcement.
- Knowledge of Child Maltreatment and Screening Guidelines published by the Department of Children, Youth and Families, along with current legislative updates.
Candidates with fluency in another language(s) in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Employee).
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This position may have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based on an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis, a driver's license check, a physical assessment, and/or a criminal background check.
If you have any questions, please contact:Rebecca Maddaus
Rebecca.Maddaus@hennepin.ushcpromo
#LI-DNI
Listed under Healthcare & Nursing jobs, Social Worker jobs.