Associate Nurse Manager

JOB SUMMARY

Under direct supervision of the department manager, the associate nurse manager is responsible for the assessment and coordination of care provided in the clinical area, and identification of staff educational needs. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of care, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, standards of behavior, and the code of ethical behavior. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.  Recognizes and demonstrates understanding of patient and family centered care. 

 

PRIMARY JOB RESPONSIBILITIES

1. Responsible for overseeing day-to-day unit operations. (shift specific, i.e. afternoons, midnights)
2. Develops and participates in department performance and quality improvement projects; gathers statistical data for monitoring quality improvement measures. Includes; gathering and implementing all aspects of patient safety. Monitoring Safety Net occurrences; investigates and presents resolution to manager, follows up to ensure resolution results in patient and employee safety. 
3. Participates in planning and development of the annual unit budget.
4. Provides and coordinates for unit orientation, staff education, and at minimum conducts staff in-service on a quarterly basis.
5. Responsible for coordinating departmental staffing/scheduling with nursing staffing office.
6. Provides annual performance appraisals of unit staff; conducts first level employee coaching/counseling as directed by the manager.
7. Acts as a liaison between staff and administration as necessary.
8. Participates in the review and development of nursing policy/procedure/protocols.
9. Provides for the delivery of quality patient care by providing input into the planning and coordination of continuing education and in-service programs designed to enhance the knowledge and skill levels of patient care service personnel.
10. Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences.
11. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures.
12. At a minimum, represents nursing department on one (1) organizational level committee.
13. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
14. Responsible for unit call coverage as directed by manager.
15. Work with IS to become Meditech super user to assist doctors and nursing staff.

 

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

 

1. Performs all other related duties as assigned by unit manager.

 

JOB SPECIFICATIONS

EDUCATION

1. Graduate of an accredited school of nursing.
2. Current license as a registered nurse in the State of Michigan.
3. Baccalaureate degree in nursing is preferred or equivalent experience.
4. Current certification in Basic Life Support, and additional certification per unit requirements.

EXPERIENCE

1. Five years’ experience in nursing with three of those years including increased level of responsibility.
2. Ability to utilize computers including Microsoft Office applications. EMR quality databases, etc.
    

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS

1. Able to travel independently throughout all Memorial Healthcare facilities.

1. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC).

1. Proficiency using modern office computer and telephone equipment as used by Memorial Healthcare.

1. Have hand-eye coordination for use of computer.

1. Have other nursing skills such as IV starts and medication administration techniques.    

                          

ESSENTIAL TECHNICAL ABILITIES

1. Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare.

 

ESSENTIAL MENTAL ABILITIES

1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.

1. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws.

1. Effectively problem solves.

1. Organize and prioritize responsibilities.

1. Understand, observe and interpret policies and procedures with minimal supervision.

1. Function calmly in times of pressure or crisis.

1. Follow directions and provide follow through with projects assigned.

1. Understanding and knowledge of workflows associated with process in patient care/clinical areas.

 

    ESSENTIAL SENSORY REQUIREMENTS

1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.

1. Able to hear for work-related purposes.

1. Communicate receptively and expressively in English, both written and spoken, with patients, families, staff, volunteers and other healthcare providers.

1. Maintain self-control.

1. Accurately hear communication by phone or in person.

               

 

INTERPERSONAL SKILLS

1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.

1. Required to remain calm when adversity is encountered.

1. Open, honest, and tactful communication skills.

1. Ability to work as a team member in all activities.

1. Positive, cooperative and motivated attitude.

1. Must be able to communicate effectively, coordinate multiple duties simultaneously, and be able to independently solve healthcare information management related issues

1. Have outstanding customer service skills including service recovery strategies for both internal and external customers.

1. Facilitate conflict resolution and provide and accept constructive criticism.

1. Follow the chain of command.

1. Maintain confidentiality.