The Customer Service Manager leads our customer service team and is accountable for maintaining and continually improving our best-in-class customer experience, representing the voice of both Wholesale and Direct-to-Consumer (Web) customers across the business. This role builds brand loyalty by managing the team's daily, weekly, and quarterly objectives, owning all written and verbal customer communications, and leading the continual improvement of departmental processes, KPIs, workflows, and S…
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Listed under Administrative & Support jobs.