Social Worker (Program Manager) - Homeless Program

Department of Veterans Affairs

Serves as the GS-14 Program Manager for the Homeless Program and Mental Health Social Work Lead, providing system-level leadership, oversight, budgeting, supervision, policy development, and community coordination across multiple homeless services. Manages complex interdisciplinary staff and major programs that support Veterans experiencing homelessness, justice involvement, and severe psychosocial instability.

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Duties include but are not limited to: Program Management & Oversight Leads and manages the full Homeless Program across the Kansas City VA Medical Center, nine CBOCs, and extensive community settings, ensuring compliance with facility, VISN, and national directives. Oversees implementation and integration of major specialty programs including Grant Per Diem, Healthcare for Homeless Veterans, Coordinated Entry, Homeless Outreach, HUD-VASH, Homeless Veterans Community Employment Services, Veterans Justice Program, and Healthcare for Reentry Veterans. Directly manages program operations, criteria development, staffing assignments, and clinical services meeting VA homeless program standards. System-Level Leadership Develops policies, procedures, and system-wide strategies to enhance service delivery for homeless and at-risk Veterans. Provides oversight and consultation across multiple facilities and agencies, including VISN, HPO/VACO, and external partners; may interface with congressional offices. Chairs the Kansas City "One Team," driving process improvement, community policy development, coordinated outreach, and Functional Zero initiatives. Community Engagement & Outreach Collaborates with federal, state, local, and community stakeholders; conducts onsite oversight of Veteran Treatment Courts and community partnerships. Leads outreach efforts to unsheltered Veterans and participates in Stand Down and community engagement events. Data Analytics & Evaluation Conducts system-wide analysis of program data to identify trends, gaps, service needs, and outcomes; uses data to inform program development and strategic planning. Maintains computerized reporting and monitors compliance with national and VISN performance measures. Compliance & Training Develops and monitors compliance with operational practices, standards, licensure requirements, VA-OIG expectations, and Joint Commission standards. Designs and delivers national, VISN, local, and community partner training programs related to homelessness services and system-level practices. Budget & Resource Management Oversees and allocates approximately $9.6 million annually across multiple homeless programs, including contracts, grants, salaries, and general-purpose funds. Recruitment, Retention & Supervision Supervises 30+ multidisciplinary staff and provides leadership for 70+ Mental Health Social Workers across the service line. Leads recruitment, retention, training, performance evaluation, and professional development efforts for Social Workers and Homeless Program staff. Clinical Duties Provides advanced clinical assessment, outreach, crisis intervention, and evidence-based treatment for highly complex homeless and justice-involved Veterans. Coordinates care across VA and community systems and consults with providers on complex homelessness-related psychosocial issues. Work Schedule: Monday - Friday, 7:30 AM to 4:00 pm Telework: Adhoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

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