Facility Program Manager

Department of Veterans Affairs

The incumbent works with diverse data sources to develop, enhance, analyze, and resolve issues related to the structure, processes, operation, and implementation of pharmacy data programs. Activities focus on data extraction, validation, analytics, data tool development, education, mentoring, and process improvement support for pharmacy operational, clinical, pharmacoeconomic, and academic detailing programs at both VISN and facility levels.

• VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Major duties include, but are not limited to: Program Management: The Legacy VISN 23 Pharmacy Facility Program Manager (Pharmacist) contributes directly to VISN-level facility program management by developing, organizing, coordinating, and executing pharmacy data programs that span multiple facilities and clinical domains. Although this position is non-supervisory, the incumbent manages all analytic and data-driven components of distinct pharmacy programs and ensures these programs function efficiently, safely, and in alignment with VISN and national priorities. Manages all data-centric aspects of VISN pharmacy facility programs, data workflow design, and the development of standardized procedures supporting facility and VISN-wide operations. Coordinates program activities across multiple sites within Legacy VISN 23, including medical centers, outpatient clinics, and specialty service lines, ensuring consistency in data management practices and reporting requirements. Serves as the VISN point-of-contact for pharmacy-related data programs, maintaining continuous engagement with facility leadership, the VISN Pharmacy Executive Team, interdisciplinary partners, and national EHRM and PBM stakeholders. Designs, organizes, and implements data analytics programs that support medication safety, operational efficiency, pharmacoeconomic initiatives, automation systems, and enterprise-level reporting needs. Develops and maintains data infrastructure, analytic tools, dashboards, and methodological standards used across multiple programs within the VISN. Establishes program metrics, performance indicators, workflows, and reporting cycles to ensure accurate monitoring and continuous evaluation of program outcomes. Data Management and Analysis: Extracts, validates, and analyzes pharmacy data including EHR data to support operational, clinical, and pharmacoeconomic programs. Develops and implements data tools for population health management, gap identification, clinical performance dashboards, and project reporting. Performs deep-dive analyses to validate the accuracy and integrity of requested pharmacy data. Oversees implementation of innovative technology and data resources enabling identification of actionable clinical or operational interventions. Maintains a robust data management infrastructure supporting pharmacy action plans, patient safety initiatives, quality improvement efforts, and outcome tracking. Develops and validates extraction and collection processes for workload analysis, resource utilization, operational efficiency, cost and value assessments, performance metrics, budget monitoring, and ad hoc reporting. Administrative: Supports Legacy VISN 23 EHR and pharmacy leadership in identifying, analyzing, and resolving EHR-related pharmacy data issues. Serves as liaison with EHR vendor representatives, National VA EHR program offices, and facility pharmacy leadership for data extraction and analytic concerns. Functions as the subject matter expert for pharmacy domain EHR data, workflows, and analytics tools. Reports data analysis results, trend summaries, and issue status to the VISN Pharmacy Executive Team. Participates in VISN and facility committee meetings, providing updates on pharmacy data issues and analytics initiatives. Develops relationships with other data sources across the enterprise to support complex clinical problem solving. Quality Assurance / Process Improvement: Leads development and implementation of process improvement strategies for pharmacy data reporting and workflow optimization. Assesses productivity, effectiveness, and efficiency of VISN pharmacy data operations, identifying opportunities for improvement. Monitors effectiveness and consistency of VISN-deployed tools and processes; recommends refinements or corrective actions. Interprets national, VISN, and local policy changes related to medication management and assists in developing related training, workflow updates, and EHR enhancements. Education and Training: Develops supplemental training materials and educational programs related to pharmacy data issues and reporting requirements. Educates VISN and facility staff on the use of data tools for tracking, trending, population management, and analytic interpretation. Coordinates educational efforts for clinical pharmacists, technicians, and interdisciplinary teams to ensure consistent application of pharmacy data management processes and business rules. Maintains up-to-date knowledge of pharmacy information resources, clinical therapeutics, and disease management topics linked to pharmacy services. Work Schedule: 08:00 to 16:30; Monday through Friday Telework: Telework, if approved, will be on an Ad-Hoc basis only. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

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