Advanced Practice Nurse-Clinical Operations

Department of Veterans Affairs

Robley Rex Department of Veterans Affairs Medical Center, Louisville, Kentucky is currently recruiting for a Advanced Practice Nurse-Clinical Chief Operations Louisville, Kentucky 603.

• The APN is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients. Major duties and responsibilities of the position: 1. Executive Leadership & Strategic Oversight Provides leadership and accountability within Chief of Staff service line, providing oversight to the following areas: Group Practice Management, Data Analytics, Clinical Health Informatics Office, Whole Health, and Clinic Profile Managers (CPM), ensuring alignment with facility strategic goals and VISN/VA directives Integrates administrative and clinical functions across assigned areas to enhance efficiency, reduce redundancies, and support a seamless continuum of care Collaborates with service chiefs to implement data-driven strategic planning initiatives, leveraging advanced analytics to guide operational decisions, productivity management, organizational design, and patient access improvements Serves as a key contributor to the medical center's strategic and business planning processes, ensuring that assigned programs support organizational readiness, workload forecasting, and resource optimization 2. Group Practice Management (GPM) Oversees physician practice operations, panel management, and clinic flow optimization Ensures compliance with national GPM standards, productivity expectations, scheduling practices, and patient access requirements Partners with clinical leaders to develop provider practice models, staffing projections, and performance measures 3. Data Analytics & Informatics Integration Directs the Data Analytics team to support facility wide reporting, dashboards, forecasting, and decision support tools Works collaboratively with CHIO to advance informatics maturity, EHR optimization, safe use of ordering systems, and clinical decision support functions Guides the development of standardized metrics across all assigned programs to evaluate quality, access, timeliness, patient experience, and performance improvement 4. Clinic Profile Managers (CPM) This position assumes executive responsibility for Clinic Profile Manager (CPM) oversight, a key function documented as essential to clinic setup, profile design, template governance, care-delivery modalities, consult workflows, documentation trends, clinic utilization monitoring, and timely capture of performance measures. CPM­led processes-such as grid design, schedule accuracy, utilization reporting, and workload capture-require aligned physician leadership to ensure that templates and operational workflows appropriately reflect clinical intent and Veteran care needs Oversees coordination across scheduling infrastructure, provider templates, modality design (face-to-face, virtual, telephone), performance measure monitoring, and compliance with VA Central Office clinic-profile directives. This ensures that scheduling, clinical staffing, workflow design, and access governance function cohesively and consistently across all departments 5. Clinical Practice (50% FTE) Maintains clinical privileges and provides direct patient care in the incumbent's specialty Models professional excellence, patient-centered communication, and clinical integrity consistent with VA standards of practice Serves as a clinical subject matter expert, mentor, and consultant for providers and trainees across the facility 6. Human Resources & Workforce Development Ensures proper hiring, onboarding, competency maintenance, performance evaluation, rewards/recognition, and professional development across assigned programs Partners with HR, labor relations, and union representatives to maintain positive labor­-management relationships Encourages continuous learning, innovation, and high-performance work systems. 7. Communication & Collaboration Represents assigned programs at medical center, VISN, national workgroups, and committees Maintains open, diplomatic communication with facility leadership, affiliate institutions, Veterans Service Organizations, staff, and other stakeholders Promotes transparency, trust, and shared ownership of performance and organizational success VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: M-F, 8:00am-4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Pay Schedule: NF46

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