HR Payroll & Benefits Assistant

The City of Springfield is actively seeking a detail-oriented and dependable Payroll and Benefits Assistant to support the accurate and timely processing of payroll and administration of employee benefits. This position will work closely with Human Resources, Finance, employees, and benefit team members to maintain accurate records, resolve payroll and benefits questions, and ensure a positive employee experience.

The ideal candidate is organized, trustworthy, comfortable working with confidential information, and has strong attention to detail.

What you'll do:

• Assist with processing regular payroll accurately and on schedule.

• Enter and maintain employee payroll information in payroll and HR systems.

• Assist with payroll adjustments, corrections, and employee inquiries.

• Help ensure payroll records and documentation are accurate and up to date.

• Maintain confidentiality of payroll and employee information.

• Review benefit deductions for accuracy.

• Maintain accurate benefits records and documentation.

• Respond to employee questions.

• Assist with onboarding and offboarding processes.

• Maintain employee files and HR records.

• Enter and update employee information in HR and payroll systems.

• Prepare reports and documentation as requested.

• Provide professional and responsive customer service to employees.

What you'll need:

• Previous payroll, benefits, human resources, accounting, or administrative experience preferred.

• Strong attention to detail and accuracy.

• Excellent organizational and time-management skills.

• Strong written and verbal communication skills.

• Ability to maintain confidentiality and exercise good judgment.

• Proficiency with Microsoft Office, particularly Excel.

• Ability to learn and effectively use payroll and HR information systems.

What you'll love:

• Teamwork:  Out HR team is collaborative, supportive, and diverse!

• Impact:  Out payroll team takes pride in ensuring each payroll cycle is processed correctly, understanding it affects 2,000+ employees on a biweekly basis. 

• Benefits:  pension & health insurance provided at no cost to the employee generous leave time, a wellness program, and more! 

Leadership Philosophy - Lead with Clarity. Serve with Purpose.

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Experience, Education, and Training

• Two years of Human Resources experience, of which one year must be computerized payroll experience, including work with an electronic HRMS or similar;

PREFERRED

• Experience in a fast-paced, deadline-driven payroll environment;
• Previous human resources, information systems, or government or public sector experience.

 For more information regarding essential functions and other requirements, please see the job description. 

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace.  Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety.  The candidate profile must include all employment history with accurate and complete information prior to submission.  Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.