Department of Homeland Security
Document Management Section: Responsible for organizing, storing, and safeguarding all personnel-related documents in accordance with federal records management requirements, managing HR document systems by setting government-wide rules for personnel records and using (eOPF). They maintain legal and financial employment histories for civil service workers, standardize document workflows, and facilitate efficient retrieval and secure handling of sensitive information to support operational needs.
- This Human Resources Specialist (Direct Hire) NTE 2-years position is located Human Capital/Operations, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Provides advice and guidance to management, employees, and stakeholders on human capital operational programs, including personnel action processing, payroll administration, time and attendance, personnel records management, onboarding, offboarding, and complex personnel matters. Processes, reviews, and resolves a wide range of human resources actions and operational issues, including personnel actions, pay and compensation matters, benefits-related transactions, leave programs, employment records, debt bills, retroactive corrections, and other actions affecting an employee's federal service history. Conducts analysis of reports, system data, records, metrics, and case information to identify processing errors, operational problems, trends, or programmatic weaknesses; documents findings, performs root cause analysis, and recommends corrective actions. Maintains, reviews, and safeguards personnel-related records and documentation in accordance with federal records management, privacy, and security requirements; ensures records are complete, accurate, retrievable, and properly handled. Researches and resolves complex, sensitive, retroactive, or high-profile human capital operational issues involving areas such as pay, benefits, personnel processing, incentives, severance, workers' compensation, unemployment compensation, leave transfer, and other specialized employee matters. Serves as a liaison with internal program offices, servicing providers, and external partners; develops and updates standard operating procedures, job aids, guidance, briefings, presentations, and training materials to support consistent and compliant HC Operations processes. Please note: The major duties are at the full performance level, SV-I band.
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Listed under Human Resources & People jobs.