Staff Assistant

Department of Veterans Affairs

This position serves as a Staff Assistant in the Phoenix Regional Office (RO), Office of the Director. Veterans Benefits Administration (VBA). The position requires the performance of a variety of program-related assignments. The incumbent reviews plans, analyzes and develops program requirements, establishes and revises operating procedures, reviews operations, and provides technical assistance.

• Specific duties include: Serves as assistant to Director and provides administrative and technical support to office staff. Troubleshoots administrative operations, processes, and procedures to improve processes and resolve discrepancies in administrative operations. Analyzes and evaluates written material coming into Director's Office and places controls and distributes to appropriate elements. Establishes internal deadlines for completion of reports and projects and follows up with Division leadership on pending assignments. Researches and analyzes information to determine the status of significant issues, to assist the senior leadership and staff in the decision- making process. Regularly monitors pertinent timekeeping records to detect anomalies or deviations. Devises and oversees development of reporting systems. Serves as the Alternate Coordinator for the Regional Office programs Formatting, editing, and distributing standard documents and correspondence; coordinating travel; tracking actions items. Schedules appointments, meetings, and conferences; managing the Director's calendar; and screening telephone calls and visitors to the Director's office. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS11. Work Schedule: Full Time, Monday - Friday, 7:30 a.m. - 4:00 p.m. Compressed/Flexible: unavailable Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD422870 and PD422880 Financial Disclosure Report: Not Required Bargaining Unit: No

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