Department of Defense
About the Position: The Medical Support Assistant (Scheduler/Office Automation) provides support to the clinics at A. T. Augusta Military Medical Center in Fort Belvoir, Virginia, helping ensure consistent, high-quality patient care and facility operations. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
- Serves as Medical Support Assistant (MSA) by acting as a mentor and guide to the medical administrative support team for daily front desk, clerical operations, and providing guidance for clinical service remedies.
- Serves as the master scheduler for the medical administrative support team. Responsible for the day-to-day administration, template creation, and template publication of medical team schedules.
- Adheres to and ensures end of day processing, close out procedure, and monitoring of incomplete encounters.
- Adjusts times of appointments based on changes in healthcare provider’s schedules and shifts patients to other clinic healthcare providers in case of unexpected absences of providers.
- Reviews and provides strategic optimization of provider panels, ensuring equity and case-mix complexity for all providers.
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Listed under Healthcare & Nursing jobs.